Model : WDC WD10SDZW-11UMGS0
Serial : WD-WX91A9878FLJ
Firmware : 01.01A01
Capacity : 1 000 GB (1 953 459 632)
Symptoms: Customer describes that drive was taking a long time to appear when connected it. They tried to copy data off, but it disconnected before they were able to finish copying the data. When they tried subsequent times to connect the drive it would spin up normally, make no clicking sounds, but never mount to the system.
Serial : WD-WX91A9878FLJ
Firmware : 01.01A01
Capacity : 1 000 GB (1 953 459 632)
Symptoms: Customer describes that drive was taking a long time to appear when connected it. They tried to copy data off, but it disconnected before they were able to finish copying the data. When they tried subsequent times to connect the drive it would spin up normally, make no clicking sounds, but never mount to the system.
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