Case study 22 -ST1000DM003-1SB10C-PreampFaultStatus = 0004 CASE ST 12

    Model : ST1000DM003-1SB10C
  Serial : Z9A17X5E
Firmware : CC43
Capacity : 1 000 GB (1 953 525 168)

F3 T>
HighPowerMode Status 0001 Req 0002
Pharaoh Oasis LuxorLite 1.0, 1MB Flash, ABIE, PBASeed, SP2.5, DFZ9A17X5E
Product FamilyId: 94, MemberId: 06
HDA SN: Z9A17X5E, RPM: 7197, Wedges: 188, Heads: 2, OrigHeads: 2, Lbas: 00000E8FEAA6, PreampType: B0 04
Bits/Symbol: C, Symbols/UserSector: BEB, Symbols/SystemSector: 1A5
PCBA SN: 0000W622UCFM, Controller: LUXORLPLUS_2_0(0205), Channel: STX_DUNRAVEN, PowerAsic: Unknown Rev 00, BufferBytes: 2000000
SF ID: 0 0, SF Part Size: 400, Flash Used: 400
Package Version: PAA4010B4.CCD4.PA1C00.CC43    , Package P/N: 100791438, Package Global ID: 00496476,
Package Build Date: 11/10/2015, Package Build Time: 14:30:08, Package CFW Version: PAA4010B4.CCD4.PA1C00.00946774.00496476.CC43    ,
Package SFW1 Version: B423, Package SFW2 Version: ----, Package SFW3 Version: ----, Package SFW4 Version: ----
Controller FW Rev: 11101430, CustomerRel: CC43, Changelist: 00946774, ProdType: PAA4010.CCD4QC, Date: 11/10/2015, Time: 143008, UserId: 00496476
Servo FW Rev: B423
TCG IV Version: n/a
Package BPN: 36
RAP FW Implementation Key: 16, Format Rev: 0005, Contents Rev: 0B 01 00 00
Active BFW Container: 0
4K Sys Area: 0

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

PreampFaultStatus = 0004

SOLUTION: HEAD REPLACEMENT 

MEDIA CATCH