Thursday, October 24, 2019
Monday, October 21, 2019
Tuesday, October 15, 2019
HDD. Seagate F3. How to fix SIM Error 1009 RW Error 00000080 on Sentosa family
Hello Friends,
Some family of Seagate F3 drives has specific issue which you wil not see on other families. One of these issues we would like to show today.
Sentosa family is common disk in our technical support department. Drives of this family can have standard problems of Seagate F3 architecture, such as background processes, translator, overfilled G-list.
But there is unique problem of Sentosa family.
When you open the drive in utility you can see following picture:
Drive shows correct ID, capacity, ready state, but doesn’t allow to read sectors.
We would like you to pay attention to messages in terminal:
SIM Error 1009
RW Error 00000080
It means that drive has problem with S.M.A.R.T partially with system file 0x017A
Let check it terminal
This terminal output means that system file 17A is damaged.
Try to read it
We get error when try to read system file
Write 17A sys file (you can take it from the link provided at the bottom of the article)
File is written and now check the terminal output after power off/on
Drive comes to ready state and doesn’t send error messages in terminal.
Try to read first and last sectors of user data.
All data is available and we can save it.
And link for a good 17A system file
Police Station, No 24/13, Ground Floor, Pillayar Koil St,
Near R8, Vadapalani, Chennai, Tamil Nadu 600026
http://www.datarecoverychennai.co.in/
Thursday, October 10, 2019
Automatic Windows Device Encryption / BitLocker on Dell Systems
Windows Device Encryption / Bitlocker
Windows device encryption is a security feature in Microsoft Windows that helps protect your data by encrypting the system drive. If device encryption is enabled, only authorized individuals will be able to access your device and data.
System Requirements
Devices that support encryption meet multiple hardware and software requirements :
- BIOS must be in UEFI mode
- TPM (Trusted Platform Module) or PTT (Platform Trust Technology) is enabled
- SecureBoot is enabled
- Core isolation is enabled in Microsoft Windows 10 (automatically enabled on Dell OEM Windows 10 factory image)
You can check Windows System Information to see if the system supports device encryption: Type System Information into the search box on the taskbar. In the results list, right-click on System Information and select Run as administrator. Scroll down to Device Encryption Support. If the system supports device encryption it will show Meets prerequisites.
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: or PTT (Platform Trust Technology) is enabledAutomatic Device Encryption
Automatic device encryption allows Windows to encrypt the system drive automatically after you completed the setup of your system. This occurs very similar to smartphones and is completely seamless for the user. Automatic device encryption however is only enabled on systems that meet above system requirements and support Connected Standby or Modern Standby specifications , which require solid-state storage (SSD or eMMC) and non-removable (soldered) RAM.
Automatic device encryption only starts after the Out-Of-Box Experience (OOBE) is completed and a Microsoft Account (MSA) is used on the system (e.g. use MSA for Windows logon, add MSA as email, app and work/school account, log into the Microsoft Store app with MSA, redeem/activate Microsoft Office or other Microsoft applications with MSA).
Note: Dell devices are not encrypted when shipped from the factory.
, which require solid-state storage (SSD or eMMC) and non-removable (soldered) RAM.Manual Device Encryption
Windows Device Encryption/BitLocker can also be enabled manually:
Click on the Start button, select Settings > Update & Security > Device Encryption. If device encryption is turned off, click select Turn on.
You will be prompted to back-up your recovery key. Dell recommends saving the recovery key to USB drive and not to the system drive.
If Device Encryption is not shown the system may not meet device encryption requirements. Verify the System Requirements are met.
Preparing a Device for Service
Device encryption should be suspended before the system is serviced either onsite or returned to a service center. The device encryption must also be suspended prior to flashing the system BIOS and when a motherboard or system drive replacement is expected.
Suspending / Pausing Device Encryption
| Windows 10 Home | Windows 10 Pro |
|---|---|
| Right-click the Start button, and select Windows PowerShell (Admin) | Select Control Panel > System and Security > BitLocker Drive Encryption |
| Type manage-bde -protectors -disable C: | Select Suspend Protection on drive C |
 |  |
Difference Between Suspending and Disabling Encryption
Suspension provides a quick option to temporarily disable the protection on the system drive for servicing. The process only takes a few seconds to complete and ensures that the drive content is still protected from unauthorized access yet allows system repair/maintenance to take place.
Decryption permanently removes the protection and makes the content accessible to anybody who can access the drive. Additionally, decrypting a drive is time consuming: Microsoft estimates that it takes approximately 1 minute per 500 MB of drive space. The device decryption should only be used prior to restoring a Windows image.
Recovery Key
Some servicing scenarios will require a recovery key to regain access to Windows after the repair was finished.
The recovery key is automatically saved to your Microsoft Account (MSA) when the device is encrypted and can be retrieved from https://account.microsoft.com/devices/recoverykey . It is good practice to verify the recovery key is listed in your account before servicing the system.
If you don’t see your device listed, check if Device Encryption is enabled on the device, and refer to: Find my BitLocker recovery key
Additional information:
. It is good practice to verify the recovery key is listed in your account before servicing the system.Identifying Device Encryption Status
There are several options to verify the device encryption status in Microsoft Windows:
- Select the Start button, then select Settings > Update & Security > Device encryption
- Open a Windows PowerShell or Command prompt: Right-click the Start button select Windows PowerShell (Admin) or Command Prompt (Admin). Type manage-bde -status C:
- Event viewer: Expand Windows Logs and select System. Look for Event ID 24660 Source: BitLocker Driver
Additional information are available on Microsoft’s support portal
How to Decrypt a Drive Before Restoring Factory Image
There is no hardware fault with the system and this error is the normal result of attempting an image restore on an encrypted drive.
The error can be easily resolved by disabling Microsoft BitLocker before attempting to restore the factory image.
- Type "BitLocker" in the search panel next to the Start menu icon. Then click on "Manage BitLocker". (See Figure 1.)
Figure 1. - Access BitLocker
- You will see the following screen. Click on "Turn off BitLocker". (See Figure 2.)
Figure 2. - BitLocker Drive Encryption Turn Off Button.
- You will be prompted again at the following screen. Click on "Turn off BitLocker". (See Figure 3.)
Figure 3. - Turn off BitLocker.
- You will see the following screen. (See Figure 4.)
Figure 4. - BitLocker decryption is in progress.
- You must wait for the decryption process to finish. You can check the progress by clicking on the notification. (See Figure 5.)
Figure 5. - BitLocker decrypting
- When the decryption process is complete, you will see the following message. (See Figure 6.)
Figure 6. - Decryption of the drive is now complete
- You may now re-boot to the Windows Recovery Environment and proceed with restoring the Dell Factory Image.
Note: To re-boot to the Windows Recovery Environment, press and hold down the "Shift" key while clicking on "Restart".
- If you wish to re-enable Microsoft BitLocker after restoring the Factory Image, simply follow steps 1 and 2 above and click on "Turn on BitLocker" in the following screen. (See Figure 7.)
Figure 7. - Re-enable BitLocker
If you are not able to enter Windows to deycrypt the drive, a Windows Reinstall will need to take place.
Figure 1. - Access BitLocker
Figure 2. - BitLocker Drive Encryption Turn Off Button.
Figure 3. - Turn off BitLocker.
Figure 4. - BitLocker decryption is in progress.
Figure 5. - BitLocker decrypting
Figure 6. - Decryption of the drive is now complete
Note: To re-boot to the Windows Recovery Environment, press and hold down the "Shift" key while clicking on "Restart".
Figure 7. - Re-enable BitLocker
https://www.dell.com/community/Windows-10/BitLocker-need-a-key-but-I-never-installed-it/td-p/6019486
Tuesday, October 8, 2019
Model : ST500DM002-1BC142
Serial : Z2ABC9K6
Firmware : JC4B
Capacity : 500 GB (976 771 055)
DONER
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New Skews Pharaoh 0U with VTPI,RAP16,Common Code 4,6gig
Product FamilyId: 3F, MemberId: 05
HDA SN: Z2AEKE3N, RPM: 7201, Wedges: 120, Heads: 2, Lbas: 00003A386030,
PreampType: 73 23
PCBA SN: 00007212H5R5, Controller: YETIST_3_*/4_0(64A1)(3-12-4-1), Channel: AGERE_COPPERHEAD_LITE, PowerAsic: MCKINLEY DESKTOP LITE Rev 94, BufferBytes: 1000000
Package Version: PH0U2D.CCD4.JM0B9Y.JC4B , Package P/N: 100668850, Package Builder ID: P9,
Package Build Date: 04/08/2011, Package Build Time: 15:11:22, Package CFW Version: PH0U.CCD4.00343866.P900,
Package SFW1 Version: D289, Package SFW2 Version: ----, Package SFW3 Version: ----, Package SFW4 Version: ----
Controller FW Rev: 04081511, CustomerRel: JC4B, Changelist: 00343866, ProdType: PH0U.CCD4, Date: 04/08/2011, Time: 151122, UserId: 00410638
Servo FW Rev: D289
RAP FW Implementation Key: 10, Format Rev: 0001, Contents Rev: A1 0A 1B 03
Features:
- Quadradic Equation AFH enabled
- VBAR with adjustable zone boundaries enabled
- Volume Based Sparing enabled
- IOEDC enabled
- IOECC enabled
- DERP Read Retries enabled
- LTTC-UDR2 disabled
Thursday, October 3, 2019
Model : ST9500423AS
Serial : 6WR245J4
Firmware : 0005DEM1
Capacity : 500 GB (976 773 168)
PROBLEM : FORMAT INSTALL OS ,,,
SCAN HDD AFTER RECOVERY DATA ...
Model : WDC WD20NMVW-11EDZS2
Serial : WD-WX21A9591CJH
Firmware : 01.01A01
Capacity : 2 TB (3 906 963 633)
PROBLEM NOT WORKING HDD
SOLVED : SA FIX AFTER RECOVERY COMPLETED
CASE STUDY 12
Model : ST3250412CS
Serial : 9VT05TAL
Firmware : CA12
Capacity : 250 GB (488 397 168)
HDD PCB PROBLEM
SALVED : ROM SWAP AFTER RESULT
ST3500312CS CASE STUDY 11
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ASCII Diag mode
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ASCII Diag mode
F3 T>
ASCII Diag mode
F3 T>
ASCII Diag mode
F3 T>
ASCII Diag mode
F3 T>
LED:000000CD FAddr:00006837
LED:000000CD FAddr:00006837
LED:000000CD FAddr:00006837
LED:000000CD FAddr:00006837
ERROR?
SOLVED
Model : ST3500312CS
Serial : 6VVKV168
Firmware : CA12
Capacity : 500 GB (976 773 168)
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ASCII Diag mode
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ASCII Diag mode
F3 T>
F3 T>
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Rst 0x08M
(P) SATA Reset
PASS
RW: Error processing Performance Parameter File: 203C
**********************************
MODEL : WDC WD5000LPVX-80V0TT0
PROBLEM : HARD DISK VERY LOW READING PROBLEM
SOLVED :
ALL DATA RECOVERY
1.SA BLACK
WDC WD5000LPVX-80V0TT0
ROM Modules:
ROM version............................. : 06.1TJ
ROM F/W version......................... : 0006001T
Overlay F/W version..................... : 06.1UJ
Servo F/W version....................... : NE.11
Heads configuration..................... : by map
Heads number............................ : 2
Heads number in use..................... : 2
Switched off heads...................... : No
Heads map............................... : 0,1
Service area:
SA dir reading (ID)..................... : Ok
SA Access............................... : Copy 0,Copy 1
Configuration reading................... : Ok
Master Password......................... : has not been set
User Password........................... : has not been set
PROBLEM : HARD DISK VERY LOW READING PROBLEM
SOLVED :
ALL DATA RECOVERY
1.SA BLACK
WDC WD5000LPVX-80V0TT0
ROM Modules:
ROM version............................. : 06.1TJ
ROM F/W version......................... : 0006001T
Overlay F/W version..................... : 06.1UJ
Servo F/W version....................... : NE.11
Heads configuration..................... : by map
Heads number............................ : 2
Heads number in use..................... : 2
Switched off heads...................... : No
Heads map............................... : 0,1
Service area:
SA dir reading (ID)..................... : Ok
SA Access............................... : Copy 0,Copy 1
Configuration reading................... : Ok
Master Password......................... : has not been set
User Password........................... : has not been set
Monday, September 23, 2019
WD40NPZZ-00PDPT0 07 JUN 2018 PCB: 2060-800022-002 Rev P1 SN: WX51 Malaysia
CASE : 8098A
Donor hard drive model: WD40NPZZ-82PDPT0
Donor SATA PCB number: 2060-800022-002 REV P1
NOW UNLOCKING PCB NOT AVI ......BUT HDD VERY LOW READING
MORE THEN 1.4 TB DATA ALL DATA RECOVERY 98 % RECOVERY 1.38 GB RECOVERY
NOW Client very HAPPY GOOD SUPPORT CLIENT GIVEN TIME
DATA RECOVERY COST RS 16500 ONLY CLIENT CARD USE 18% GST ADD
RamInfotech Data Recovery
No 24/13, Ground Floor, Pillayar Koil St,
Near R8Police Station, , Vadapalani,
Chennai, Tamil Nadu 600026
070921 14422
datarecoverychennai.co.in
